vShield accesses the data directly from the OBD (On Board Diagnostics) of the vehicle and sends alerts to the assistance company and customer. These alerts will help the assistance company assist the customer much better and with well-documented information of the car.
The solution can also read any abnormal engine parameters and relay the information to the vehicle manufacturer or the vehicle dealer. The manufacturer or the dealer can contact the customer to avoid on road failure, more expensive repairs etc. This helps the dealer to offer a more efficient experience to the customer, resulting in better customer retention.